Tender Touch Senior Citizen Placement Center of Arizona

Expectations

What To Expect

• Call 480-221-3464, or email: melissa@tendertouchresources.com
• Free consultation at client's convenience (by phone, or in person).
• Tender Touch is available 7 days a week.
• Medical needs of the client are evaluated by personally reviewing medical records.
• Tender Touch communicates with any healthcare provider that would enable better identification of all medical needs of the client.
• Determination is made about what level of care and what type of facility would be most appropriate.
• The client’s financial situation is reviewed to determine what is affordable. Will the client be able to private pay, or does the client need to apply for state assistance?
• Appropriate sources are provided to assist with financial planning, VA benefits, or ALTCS process.
• Geographic area most convenient for the family is learned.
• Tender Touch will present options to the client and family that meet their medical, social, location and financial requirements.
• Support is provided to the family throughout their decision making process.
• Tender Touch will provide personal tours of potential facilities.
• Coordination is provided with Social Workers and RN Case Managers to arrange services and equipment for client’s discharge and transfer to the chosen facility.
• Tender Touch will arrange transportation for the day of discharge.
• Tender Touch provides personal follow-up in homes and facilities after placement.